Surviving Harsh Times and Crises Course

Service Description

SBO Crisis Management Intensive – Course Overview This six-week course is for SBOs facing some form of trouble or crisis that is threatening their business. It covers immediate response strategies, crisis communication, counter-measures, stabilization techniques, and long-term recovery planning. The course includes 6 weekly online group sessions of 2 hours each, with an additional 1 to 3 hours of individual coursework and preparation for each session. Session 1: Crisis Assessment and Immediate Response • Identifying the nature and scope of the crisis • Developing a crisis response team and communication plan • Immediate actions to mitigate damage • Prioritizing critical business functions Session 2: Financial Triage and Cash Flow Management • Emergency cash flow analysis and forecasting • Cost-cutting strategies and resource reallocation • Negotiating with creditors and suppliers • Exploring emergency funding options Session 3: Operational Restructuring and Adaptation • Streamlining operations for efficiency • Pivoting business models to adapt to new realities • Supply chain resilience and alternatives • Leveraging technology for operational continuity Session 4: Stakeholder Management and Communication • Crafting crisis communication strategies • Managing employee concerns and maintaining morale • Customer retention and relationship management • Negotiating with investors, partners, and regulators Session 5: Legal Considerations and Risk Mitigation • Understanding legal obligations during crisis • Strategies for potential litigation or regulatory issues • Insurance claims and coverage optimization • Developing a comprehensive risk mitigation plan Session 6: Recovery Planning and Building Resilience • Developing a phased recovery plan • Strategies for rebuilding and strengthening the business • Implementing systems for future crisis prevention • Personal resilience and leadership during turmoil